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Writer's pictureBenito Ramirez

Dynamics 365 Business Central Training: Sales Prices

Updated: Dec 3, 2024

Dynamics 365 Business Central is a robust and versatile ERP solution designed to streamline business processes. One of its critical functionalities is item pricing, which can significantly impact profitability and customer satisfaction. This Dynamics 365 Business Central training provides detailed, step-by-step instructions on setting up item pricing in Dynamics 365 Business Central, along with key considerations. 


Step 1: Navigating to the Item List 

To begin setting up item pricing, navigate to the main dashboard of Dynamics 365 Business Central. From there, follow these steps: 

  • Click on the Search icon (magnifying glass) in the top right corner. 

  • Type "Items" in the search bar and select the Items option from the dropdown list. 

This will take you to the Items List page, where you can manage all items in your inventory. 


Step 2: Selecting the Item 

Follow these steps to select the item for which you want to set up pricing: 

  • Scroll through the list or use the search function to find the specific item. 

  • Click on the item to open its details. 


Step 3: Setting Up Base Price 

The base price is the standard price for an item before any discounts or adjustments. To set up the base price: 

  • In ribbon of the Item Card, locate the Sales Prices section. 

  • Click on New to create a new price line. 

  • Set Sales Type to All Customers.

  • Enter the Starting Date for when the price will be effective (or leave it blank for it to be effective immediately). 

  • In the Price field, enter the base price of the item. 

  • Click OK or Save to confirm the base price. 

Sales price list with base price only

Step 4: Configuring Customer-Specific Pricing 

Dynamics 365 Business Central allows you to set different prices for different customers or customer price groups. To configure customer-specific pricing: 

  • In the item details, go to the Sales Prices section. 

  • Click on New to create a new price line. 

  • Select the Customer or Customer Price Group for whom you’re setting the price. 

  • Enter the Starting Date and the End Date (if applicable) for the price. 

  • In the Price field, specify the price for the selected customer or group. 

  • Click OK or Save to apply the customer-specific price. 

Sales price list with base price and customer-specific pricing

Step 5: Adding Volume Discounts 

Volume discounts incentivize customers to purchase larger quantities by offering reduced prices for bulk orders. To add volume discounts: 

  • Navigate to the Sales Prices section in the item details. 

  • Click on New to create a new price line. 

  • In the Minimum Quantity field, enter the minimum number of units required to qualify for the discount. 

  • Enter the discounted price in the Price field. 

  • Specify the Starting Date and End Date (if applicable). 

  • Click OK or Save to implement the volume discount. 

Sales price list with volume discount example added

Step 6: Setting Up Promotional Pricing 

Promotional pricing is used for temporary discounts during sales events or special promotions. To set up promotional pricing: 

  • In the item details, go to the Sales Prices section. 

  • Click on New to create a new price line. 

  • Enter the Starting Date and End Date for the promotional period. 

  • In the Price field, enter the promotional price. 

  • Click OK or Save to activate the promotional pricing. 

Sales price list with example using starting and ending date fields

Step 7: Reviewing and Adjusting Prices 

Regularly reviewing and adjusting item prices ensures they remain competitive and aligned with market conditions. To review and adjust prices: 

  • Return to the Item Prices page. 

  • Select the item you wish to review. 

  • Examine the current price lines and make any necessary adjustments by clicking Edit. 

  • Update the price, quantity, date, or customer details as needed. 

  • Click OK or Save to apply the changes. 


Key Considerations 

Setting up item pricing in Dynamics 365 Business Central involves several key considerations to ensure accuracy and effectiveness: 

  • Consistency: Ensure that pricing strategies are consistent across similar items to avoid confusion and maintain customer trust. 

  • Market Trends: Regularly monitor market trends and competitor pricing to stay competitive. 

  • Customer Segmentation: Leverage customer data to create targeted pricing strategies that cater to different segments. 

  • Promotions: Plan and schedule promotional pricing in advance to maximize impact. 

  • System Updates: Regularly update the system and review pricing rules to reflect changes in costs, demand, and other factors. 


Conclusion 

Setting up item pricing in Dynamics 365 Business Central is a comprehensive process that, when done correctly, can significantly enhance your business operations. By following these detailed steps and considering the key factors, you can ensure that your pricing strategies are effective, competitive, and aligned with your business goals. 

Whether you are setting base prices, customer-specific prices, volume discounts, or promotional pricing, Dynamics 365 Business Central provides the tools and flexibility needed to manage your pricing efficiently and effectively. 

 

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